Privacy policy

Last updated: April 25, 2025

This Privacy Policy describes how Jayme Garden ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from jaymegarden.com (the "Site") or interact with our services.

At Jayme Garden, we partner with trusted third-party suppliers and service providers across the United States to deliver a wide range of seeds, plants, and gardening products directly to our customers. This Privacy Policy explains how your personal information is handled throughout this process.

By using our Site and Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

2. Information We Collect

We collect personal information to provide and improve our services, process orders, and communicate with you.

Information You Provide Directly:

  • Contact details: Name, address, email, phone number

  • Order details: Billing & shipping information, payment confirmation

  • Customer support communications

Information Collected Automatically:

  • Usage data via cookies (IP address, browser type, interaction data)

Information from Third Parties:

  • Our partners (e.g., Shopify, payment processors, shipping providers)

3. How We Use Your Information

  • To process and fulfill orders

  • To manage your account and provide customer support

  • For marketing communications (with your consent)

  • For security, fraud prevention, and legal compliance

  • To improve our website and services

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. For details, visit Shopify's Cookie Policy.

5. How We Share Your Information

We may share your information with:

  • Service providers (e.g., Shopify, payment processors, shipping partners)

  • Marketing partners (with consent)

  • Legal authorities when required

  • In connection with business transfers (e.g., mergers)

We do not sell your personal information.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt-out of marketing communications

  • Restrict or object to certain data processing

  • Request data portability

To exercise your rights, contact us at info@jaymegarden.com.

7. Data Security & Retention

We implement reasonable security measures but cannot guarantee absolute security. We retain your information as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

9. International Users

Your data may be processed in the United States. We ensure appropriate safeguards for international data transfers where applicable.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Phone: +1 (931) 326-9985
Email: info@jaymegarden.com
Address: 1905 Race St #302, Cincinnati, Ohio 45202, United States